FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

At Laura Ashley Flowers, we understand the joy that comes with receiving a beautiful bouquet of our amazing Garden Roses and Mixed Bouquets.

This is why we have compiled the following list of Frequently Asked Questions. Here, you will likely find the answer you're looking for. If you still need help, please contact us at [email protected]
  • Why does my receipt come from Scentifolia Roses? Scentifolia is the boutique grower and exclusive partner for Laura Ashley Fresh Cut Flowers . Together Laura Ashley and Scentifolia Roses are able to offer an exquisite range of garden roses and fresh floral bouquets.
  • Can I order multiple bouquets and ship to different addresses within the same order?  No. You may only order one bouquet to one shipping address at a time. Your flowers are a very heartfelt and important gift so in order to avoid any confusion in the ordering process and to ensure everything arrives exactly as you expect it, please place one order at a time for each recipient at a time.
  • Can I request a copy of my receipt? Your receipt will be sent via email shortly after you place your order. Please check your SPAM folder. If you still don't find it, you may request a copy by contacting us at [email protected]
  • How do I find my tracking number? Your shipment will be delivered with UPS or FedEx. They will send the tracking number automatically to the email you used to place your order as soon as the tracking number is available. Keep in mind that if you are ordering for a date far in the future, the tracking number will become available at the time of shipping.
  • How do I care for my flowers? Please refer to the information and care guide that is included in the package with the flowers. You can also find the same flower care guide by clicking HERE
  • Can I add a gift message to go with my flowers?  Certainly! At the beginning of the ordering process you will find the fields to enter the Delivery Date, the name of your gift recipient and the gift message you want your flowers to bring.
  • How will my flowers arrive? Your flowers will arrive in Laura Ashley branded packaging that was especially designed to protect your flowers during their journey all the way from the farm to your doorstep.. They will arrive in bud form so that you and your gift recipient can enjoy them for many days to come as they bloom before your eyes. Be sure to read the easy to follow instructions included in the package to help your flowers bloom. The care guide can also be found HERE
  • ​​What is your refund policy? At Laura Ashley Flowers, we stand by the quality and freshness of our blooms. If for any reason you're not completely satisfied with your purchase, please contact our customer support team at [email protected] and they'll be happy to assist you. We're committed to ensuring you're delighted with your bouquet..

Fresh Flowers for Every Occasion

This beautiful fresh floral bouquet includes a unique blend of 12 pale pink and cream English garde roses. The soft and delicate colours reminiscent of rose quartz are a perfect complement to any occasion.
Brighten anyone’s day with this vivid combination of one dozen roses in sunshine yellow and bright pink.
The radiant blossoms will elevate your home décor and make a colourful statement as a floral centerpiece. 
Indulge in the soft glow of 12 light pink and pale peach garden roses. With blushing shades of pink and coral, this fresh flower arrangement captures the essence of romance and adds elegance to your home décor and life’s special moments. 
Gift this radiant bouquet of 12 purple and cream roses. With colourful lavender petals and subtle cream shades, this floral arrangement embodies the spirit of romance, infusing an elegant charm into both your home décor and life's cherished occasions. 
Delight in this stunning arrangement of 12 exquisite English garden roses in a harmonious blend of pale
pink and lavender hues. The gentle tones make the Ryhall Bouquet an ideal choice for a variety of
occasions.
Undeniably romantic, this Pettywell Bouquet is a testament to heartfelt affection. Be captivated by the fresh cut stems in this arrangement, where brilliant shades of pink and red gracefully intertwine, forming a stunning array of freshly cut garden roses.
Warm hearts with this fresh cut flower bouquet in a vibrant mix of bright pink and orange, silver, and lush green. 
Celebrate fall and the rich shades of the season with a fresh flowering bouquet in golden yellow, brilliant orange, rich purple, and luxe green. 
Add warmth into any room with this handpicked flower bouquet, boasting a lively blend of vibrant orange and coral, complemented by silver and copper accents and lush greenery.
Embrace the enchantment of winter with our Winter Wonderland Bouquet, a symphony of timeless romance in a mix of festive red, elegant green, fragrant pine, and purest white.
Step into winter with our Winter Whites Bouquet—a vision of pristine beauty in hues of snowy white and lush green.
Introducing the Laura Ashley Winter's Elegance Bouquet—a sophisticated tapestry of winter's rich palette.